CME Plan Purchases/Refund Policy

Purchases of CME Membership Plans, webinars,  Premium Courses, or other services or products offered by IAME or its partners are non-refundable.  Please contact us if you have extenuating circumstances that necessitate an exception to this policy. Refunds given in these few exceptions will be subject to a credit card processing fee.  Refunds may take up to 5-7 business days, In any event, refund of a CME purchase is not possible if the purchase has already been used to take one or more courses. 

Accidents happen: If you accidentally purchase two of the same membership IAME may apply the extra purchase to the next year or will refund the extra purchase, minus any credit card fees incurred by IAME.com for the purchase not paid by the purchaser. If you accidentally purchase two plans, please contact us at support@iame.com.  Do not file a dispute with your credit card company for the extra purchase.

Chargebacks

A chargeback or credit card dispute occurs when a customer “disputes” a charge on their credit card.  This action is typically done for fraudulant purchases found on your credit card statement.  You should not use a credit card dispute as a way to get a refund or “cancel” your purchase.   It is your responsibility to contact us directly with any questions or disputes about credit card charges.  If you contact your financial institution and report that you did not authorize your CME purchase you will be responsible for repayment of the CME purchase together with chargeback fees, transaction fees imposed by our payment processors.  In rare cases where an individual refuses to cooperate in the reinstatement of a charge we also reserve the right to take the following measures: impose and collect fees and costs associated with the collection process; revoke any CME awards transmitted to outside agencies such as ARDMS/APCA and Cardiovascular Credentialing International.  Abusers will also be subject to a lifetime ban from IAME. 

Disputing a legitimate charge on your credit card that you agree with is a form of fraud and perpetrators will be reported to the authorities.  

These are some real-life examples: 

Buying a membership, taking 30 credits  of courses and then disputing the charge after downloading the certificates, and claiming that the charge was made by someone else. 

Buying a membership, taking courses, then disputing the charge as a product not delivered. 

Buying a membership, forgetting one’s password or which email was used, then disputing that charge and buying another membership under another email address.  

Buying a membership, forgetting to use it, membership expires and then filing a dispute for product not delivered. 

Terms and Conditions for Lifetime Membership

 

1. Introduction

These Terms and Conditions govern the Lifetime Membership (“Lifetime Membership”) offered by Morwood Medical Education, LLC, DBA Institute for Advanced Medical Education, also known as IAME or IAME.com (“we”, “us”, “our”) for the IAME.com Continuing Medical Education (CME) online library, or other courses, webinars, and other educational events designated by our Program Director.

2. Eligibility

Lifetime Membership is available to individuals who meet our eligibility criteria. A “Doctor” is defined exclusively as a physician for the purposes of Lifetime Membership. A doctor may perform and or interpret sonography, and not be considered a sonographer for the purposes of Lifetime Membership. 

 

For the purposes of this agreement, a “Sonographer” is defined as a healthcare professional who performs or is qualified to perform ultrasound examinations in accordance with the scope of practice published by the American Registry for Diagnostic Medical Sonography (ARDMS), Cardiovascular Credentialing International, or similar recognized entities. Sonographers certified by other organizations will be evaluated on a case-by-case basis, with their eligibility determined based on a direct comparison to the scope of practice of these organizations. The Program Director, in his or her sole discretion, shall determine eligibility for Lifetime Membership. 

 

“Other Healthcare Professionals” are defined as all non-physicians and non-sonographers who wish to obtain Lifetime Membership. This includes, but is not limited to, physical therapists, athletic trainers, and non-physicians with credentials from the Alliance for Physician Certification & Advancement (APCA). The Program Director reserves the right to determine the eligibility of these professionals for Lifetime Membership.

 

Eligibility for Lifetime Membership may change from time to time, reflecting the evolving needs of different healthcare professions for continuing medical education. Once an eligible individual signs up for and pays for Lifetime Membership, such individual shall be a “Lifetime Member” for so long as such individual remains eligible for Lifetime Membership and the Services are supported. Pricing for Lifetime Membership shall be based on the highest pricing tier for which the Lifetime Member is eligible.

 

3. Lifetime Membership Duration and Transferability

 

The Lifetime Membership plan is a limited offer that allows you to access the IAME.com Services, as defined below) for as long as those services are available and supported. IAME may stop issuing new Lifetime Membership plans at any time. A Lifetime Member may not assign Lifetime Membership to any other person. While IAME anticipates that the Services will remain available and supported, potentially for many years to come, IAME makes no warranties as to the expected lifetime of its services, and in purchasing under a Lifetime Membership, the Lifetime Member acknowledges and agrees that the services could change or terminate in the future. Lifetime Membership pricing, and no cost annual auto-renewal, will not apply if a Lifetime Membership is terminated for any reason, including due to death of the Lifetime Member, loss of eligibility, or otherwise.

 

4. Access

 

Lifetime Members are granted unlimited access to the iame.com CME online library, courses, webinars, and other educational events as determined by the Program Director (the “Services”), and as may be updated from time to time.  The Program Director reserves the right, in his or her sole discretion, to remove, edit, or alter the Services, and to exclude any specific educational events hosted by or produced by IAME or its affiliates from Lifetime Membership which is determined on a case by cases basis at the sole discretion of the Program Director or agent of the Program Director.

 

5. Jurisdiction and Dispute Resolution

 

These Terms and Conditions are governed by the laws of the State of Missouri. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in the State of Missouri.

 

6. Confirmation of Lifetime Membership

 

All Lifetime Memberships are subject to confirmation of eligibility by us. We reserve the right to reject any application for Lifetime Membership at our sole discretion.

 

7. Amendments

 

We reserve the right to amend these Terms and Conditions at any time. Continued use of the Lifetime Membership following any such changes will constitute acceptance of the new terms.

 

8. Entire Agreement

 

These Terms and Conditions constitute the entire agreement between the Lifetime Member and Morwood Medical Education, LLC DBA Institute for Advanced Medical Education in relation to the Lifetime Membership and supersede all previous agreements, understandings, and arrangements, whether in writing or oral, in respect to this subject matter.

 

9. Fees Non-Refundable 

 

The Lifetime Membership fee is non-refundable under any circumstances. By purchasing Lifetime Membership, you acknowledge and agree that the fee paid is final and cannot be refunded.

 

10. Credit Card Fees and Disputes

 

The Lifetime Member is responsible for any credit card fees associated with all purchases associated with such Lifetime Membership. In the event a Lifetime Member files a credit card dispute resulting in the payment being retracted by the credit card company, the Lifetime Member agrees to pay any related credit card transaction fees and compensate Morwood Medical Education, LLC for any loss of monies associated with the transaction.

 

11. Responsibilities of the Company

 

IAME is responsible for providing accredited continuing medical education services for Lifetime Members. IAME commits to maintaining a sufficient range of CME content to enable Lifetime Members to obtain up to 50 CME hours per year. Courses, as per IAME policy, may be repeated by Lifetime Members and counted towards this 50 CME hour requirement. However, IAME does not guarantee the provision of 50 new CME hours every year.

 

The type of CME activities fulfilling the 50 CME hour requirement each year is at the sole discretion of the Program Director and may include online courses, webinars, live events, and other educational delivery methods.

 

It is the sole responsibility of the Lifetime Member to select and participate in the activities needed to achieve the number of CME credit hours required by their governing bodies’ regulations and rules. IAME is not responsible for confirming whether the courses will count towards any specific governing organization’s requirements that the Lifetime Member is obligated to report to and maintain certification with.

 

The Lifetime Member agrees that by purchasing Lifetime Membership, IAME will not be held liable if another organization denies that IAME’s courses meet their standards or requirements, as IAME has no control over any external organization. Nonetheless, IAME commits to assisting Lifetime Members with course verifications if requested by third-party organizations for confirmation purposes, in accordance with ACCME standards and ARDMS standards or other accrediting body that IAME is participating with at the time.  

 

12. Violation of Terms

 

Lifetime Members are subject to adverse action if they violate any terms of use of Lifetime Membership. By accepting these terms and conditions, Lifetime Members understand and agree that such disciplinary actions may include, but are not limited to, termination of Lifetime Membership, banning from accessing the website, or other restrictions, depending on the severity of the violation. The nature and extent of these actions are at the sole discretion of the company or its representatives.

 

Possible violations leading to disciplinary action include, but are not limited to:

 

Copyright infringement or intellectual property theft. Ethical violations as defined by internal company policy or standards set forth by the Accreditation Council for Continuing Medical Education (ACCME) or the American Registry for Diagnostic Medical Sonography (ARDMS).

“Hacking” or engaging in other forms of cybercrime.

Identity theft or crimes against other members or the company.

Bullying, harassment, or other aggressive acts that disrupt the company mission or negatively impact other members’ educational experience.

 

In the event that a Lifetime Membership is terminated for cause, the Lifetime Member acknowledges that he or she forfeits all rights and privileges associated with the Lifetime Membership. Furthermore, Lifetime Members understand that there will be no refunds of any fees or charges paid towards the Lifetime Membership in such circumstances.

Chargeback

It is your responsibility to contact us directly with any questions or disputes about credit card charges.  If you contact your financial institution and report that you did not authorize your CME purchase you will be responsible for repayment of the CME purchase together with chargeback fees, transaction fees imposed by our payment processors.  In rare cases where an individual refuses to cooperate in the reinstatement of a charge we also reserve the right to take the following measures: impose and collect fees and costs associated with the collection process; revoke any CME awards transmitted to outside agencies such as ARDMS/APCA and Cardiovascular Credentialing International. 

 

Privacy Policy

 

IAME STATEMENT ON PRIVACY AND CONFIDENTIALITY

Your privacy is important to us. Accordingly, we have adopted the following privacy policy. Our policy is based on the principles of notice, choice and security in the collection and use of all information regarding our users and their activities at our site.

NOTICE

This policy tells you, among other things, what information we gather from you, how we may use or disclose that information, and our efforts to protect it. Please read this policy carefully, and feel free to contact us if you have any questions regarding its content. We may change this policy at any time to correct technical errors, to increase your rights and protections, or to comply with laws. If we change this policy in a way that reduces your rights or protections or adds new types of disclosures, we will provide notification before such changes would apply to information collected from or about you.

TYPES OF INFORMATION COLLECTED

IAME requires identification information from users of its educational activities in order to award and maintain records of continuing education credits. Such information is also necessary for proper coordination of live events. We may additionally, from time to time, collect survey information for the purposes of assessing the educational needs, desired learning styles and other preferences of our audience.

CONTINUING MEDICAL EDUCATION

When you register for a Continuing Medical Education (“CME”) activity through our Web site, we collect certain personally identifiable information from you such as your name, e-mail address, and mailing address. In addition to personally identifiable information, we collect aggregated non-personally-identifiable information about the activities undertaken by our users. We use the information that we collect through CME activities in several ways:

1. 1. IAME is accredited by the Accreditation Council for Continuing Medical Education (“ACCME”) to provide continuing medical education for physicians. As an ACCME-accredited entity, we are required periodically to submit aggregated data about CME participants and the CME activities we certify. We also maintain personally identifiable information about you and credits issued to you, for the purpose of maintaining records that you can request from us for up to six (6) years.

1. 1. At times we may provide commercial supporters of our CME activities with aggregated data about CME activities that are relevant to their interests and/or the courses they support.

1. 1. IAME and our customer support staff will have internal access to files containing personally identifiable information, including evaluation forms and aggregated CME participant information. These files can be accessed in order to respond to your questions or comments. Our staff may also use personally identifiable information, including registration information and evaluation data, in assessing educational needs and planning promotional activities.

We may use the information we collect as otherwise permitted in this Privacy Policy.

MARKETING AND ADVERTISING

We may target our advertising or marketing depending on information we have about you. For example, a user who we know to be a cardiologist may receive advertising for educational programs that address the practice of cardiology. We also create aggregate data about visitors to our Web site for development and improvement of our educational activities. We also use it for market analysis. We may provide information from our Web site in aggregate form, with identifying information removed, to third parties. For example, we may tell a healthcare partner what percentage of our registered users resides in a particular geographical area. When aggregated health information is provided, we pool it from many individual records and strip it of any data that could be used to identify an individual before it is used. Any third party that receives aggregated healthcare data must agree not to attempt to re-identify the people it belongs to.

USE OF INFORMATION

From time to time, we may send you communications about IAME’s programs and other subjects that we feel to be of professional interest to you.  However we do not share our secure, proprietary database of CME participants with outside parties unless these parties are vendors we work with for providing education or services to our members. 

ACCESS TO YOUR INFORMATION

If your personally identifiable information changes, you can update it by contacting us by email.

CHOICE

You may, at any time, request that your name be excluded from such communications by contacting us.