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Cancellation & Refund Policy


Purchases of CME Plans and CME vouchers are non-refundable.  Please contact us if you have extenuating circumstances that necessitate a refund.  In any event, refund of a CME purchase is not possible if the purchase has already been used to take one or more courses. 


It is your responsibility to contact us directly with any questions or disputes about credit card charges.  If you contact your financial institution and report that you did not authorize your CME purchase you will be responsible for repayment of the CME purchase together with chargeback fees, transaction fees imposed by our payment processors.  In rare cases where an individual refuses to cooperate in the reinstatement of a charge we also reserve the right to take the following measures: impose and collect fees and costs associated with the collection process; revoke any CME awards transmitted to outside agencies such as ARDMS/APCA and Cardiovascular Credentialing International.  


You may return your DVD purchase to IAME within 15 days for a refund of your original purchase price less a $125 cancellation fee per DVD and any shipping. Packages must be returned unopened with their shrink-wrapping intact. Please note that upon return of your purchase any Additional User Packages become invalid. Your refund will be issued by check once returned merchandise is received. Refunds are not available for books.

"Your online CME program is great!"

Nona Lomtadze-Siminiuc RDMS, Niagara Falls, Ontario, Canada